For Freight Forwarders

Your shipments. All of them.
One live view.

Active shipment monitoring for forwarders managing dozens of concurrent EU cross-border lanes. When a T1 transit document enters a customs hold or an NCTS Phase 5 MRN shows a controlled stop, you know in minutes — not when the consignee calls. Catch exceptions early, communicate proactively, and protect your reputation on delays you didn't cause.

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What you get

Built for the forwarder's daily reality

Freight forwarders manage dozens of concurrent shipments across multiple carriers and customs regimes. RouteLyft gives you the visibility your clients expect.

Active shipment dashboard

All your live cross-border shipments in one view, sorted by exception priority. See which shipments need attention — customs holds flagged, ETA deviations beyond threshold, position gaps on the telematics feed — without opening six carrier portals.

Proactive client communication

When a delay happens, you know first. Exception alerts — dispatched via email or webhook in early deployments within minutes of the customs event — give you the lead time to communicate proactively rather than reactively. Based on pilot corridor data, teams caught border delays an average of approximately 4 hours before the consignee called.

Customs hold early warning

NCTS Phase 5 MRN status and T1 transit document events are pulled directly from EU customs APIs. The moment a shipment enters a controlled hold, RouteLyft flags it — not after the carrier updates their portal status hours later. Particularly effective on the DE-PL, DE-CZ, and DE-AT corridors where customs dwell is the primary source of ETA deviation.

Lane performance analytics

90-day shipment history broken down by lane, carrier, and border crossing. Compare average dwell times per crossing, identify which lanes have chronic customs hold patterns, and bring objective transit-time data to carrier SLA negotiations.

A typical morning for a forwarder using RouteLyft

Before RouteLyft

  • Open 5–6 carrier portals plus the NCTS tracking page to check status
  • Discover customs hold hours after it happened — when the consignee calls
  • No visibility on EU border crossing dwell or T1 document status
  • Carrier IFTSTA updates arrive hours after the actual event

With RouteLyft

  • Single dashboard shows every live cross-border shipment, priority-sorted by exception
  • Customs hold alert (in early deployments) reaches coordinator ~3–4 hours before consignee calls
  • NCTS MRN status and border crossing dwell time visible in the shipment timeline
  • ETA deviations beyond your configured threshold trigger webhook or email alerts automatically

Know before your client does.

Request early access and get your first carrier connected today.

Request early access See pricing